Privacy Policy & Terms of Service

Effective Date: 07-23-25

Website: https://zenithweb.io


Privacy Policy

1. Information We Collect

a. Information You Provide Voluntarily

When you fill out a form (e.g. contact, booking, lead magnet), we may collect:

  • Name

  • Email address

  • Phone number

  • Business information

  • Any other data you choose to share

b. Information Collected Automatically

We may collect certain data automatically via cookies, pixels, or analytics tools:

  • IP address

  • Browser and device type

  • Pages visited, time on site

  • Referring source (e.g., ad, search engine)

  • Interaction with forms or buttons

We use tools such as Meta Pixel and Google Analytics to help us understand user behavior and improve site performance.

2. How We Use Your Information

We may use your information to:

  • Communicate with you about services you’ve requested

  • Send emails (with your consent)

  • Deliver targeted advertising

  • Analyze website traffic and performance

  • Improve our offerings and user experience

We do not sell your personal data.

3. Data Sharing & Third Parties

We may share data with service providers like:

  • Analytics platforms (Google, Meta)

  • Email marketing tools

  • Hosting and form submission services

These providers have their own privacy policies and may store data on their servers.

4. Your Rights & Choices

You may request to:

  • Access your data

  • Correct or delete your data

  • Opt out of marketing communications

Contact us at support@zenithweb.io to make a request.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes it was collected for, or to comply with legal obligations.

6. Security

We use reasonable security practices, but cannot guarantee complete protection of data transmitted over the internet.

7. Updates to This Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on this page with the new effective date.

Terms of Service

By using this website, booking a consultation, or purchasing services from Zenith Web, you agree to the following terms.

1. Services & Results

We offer advertising and marketing services tailored to each client. While we aim to drive results, we do not guarantee specific outcomes, such as lead count, revenue, or appointments booked. Results depend on factors beyond our control, including client responsiveness, market demand, and ad platform policies.

2. Client Responsibilities

Clients are responsible for:

  • Providing accurate business info, logos, and access credentials

  • Responding to leads delivered via text or email in a timely manner

  • Approving creative materials or campaign elements within 2 business days

  • Notifying us of any changes to offers or disruptions to communication channels

Failure to meet these responsibilities may impact performance and void any rebuild offers.

3. Payment Terms

Payment is due upfront before any work begins. No refunds will be issued once services are initiated. For multi-month plans, full payment must be received before launch.

4. No Refunds Policy

All sales are final. Payments cover access to our time, systems, creative labor, and reserved capacity. We do not issue refunds for unused time, paused campaigns, or dissatisfaction based on subjective results. A rebuild may be offered at our discretion, provided the client met all onboarding and communication requirements.

5. Intellectual Property

All creative assets, landing pages, and ad systems created by Zenith Web remain our property unless otherwise agreed in writing. Clients receive a limited-use license for the term of the contract. Landing pages will be deactivated within 5 business days of contract expiration unless renewed or purchased separately.

6. Confidentiality

Both parties agree not to disclose or use confidential information for any purpose outside the scope of the agreement. This includes campaign data, business information, and marketing strategy. These obligations survive termination of the relationship for 2 years.

7. Limitation of Liability

We are not liable for:

  • Account suspensions by Meta or other ad platforms

  • Missed or unconverted leads due to client inaction

  • Indirect, incidental, or consequential damages

Our total liability will never exceed the fees paid by the client under the current agreement.

8. Governing Law

These terms are governed by the laws of the State of California. Any disputes will be handled in the courts of that jurisdiction.

9. Contact

For questions regarding this Privacy Policy or Terms of Service, contact:

Zenith Web

Email: support@zenithweb.io
Website: https://zenithweb.io